Question 1

{"id":{"headline":"Kapan Loyalty Program Tokoplas ini berlangsung?"},"en":{"headline":"When does this Tokoplas Loyalty Program take place?"}}

Question 2

{"id":{"headline":"Bagaimana level membership saya jika Loyalty Program tahun ini berakhir?"},"en":{"headline":"What is my membership level if this year's Loyalty Program ends?"}}

Question 3

{"id":{"headline":"Bagaimana cara menaikkan level membership saya?"},"en":{"headline":"How do I increase my membership level?"}}

Question 4

{"id":{"headline":"Apakah level membership saya bisa turun dalam periode Loyalty Program yang sedang berlangsung?"},"en":{"headline":"Can my membership level go down in the ongoing Loyalty Program period?"}}

Question 5

{"id":{"headline":"Apakah level membership saya bisa menurun di Program Loyalty berikutnya?"},"en":{"headline":"Can my membership level decrease in the next Loyalty Program?"}}

Question 6

{"id":{"headline":"Bagaimana cara mendapatkan Tokoplas Coin?"},"en":{"headline":"How do I get Tokoplas Coin?"}}

Question 7

{"id":{"headline":"Bisa digunakan untuk apa saja Tokoplas Coin yang sudah terkumpul?"},"en":{"headline":"What can I use the Tokoplas Coin that has been collected for?"}}

Question 8

{"id":{"headline":"Apakah Tokoplas Coin ini nilainya mutlak?"},"en":{"headline":"Is this Tokoplas Coin of absolute value?"}}

Question 9

{"id":{"headline":"Apakah Tokoplas Coin ini ada masa berlakunya?"},"en":{"headline":"Does this Tokoplas Coin have a expired period?"}}

Question 10

{"id":{"headline":"Bagaimana jika saya ingin membayar pesanan saya dengan Paylater?"},"en":{"headline":"What if I want to pay for my order with Paylater?"}}

Question 11

{"id":{"headline":"Berapa lama waktu proses yang diperlukan hingga limit di set di akun saya?"},"en":{"headline":"How long does it take for the limit to be set in my account?"}}

Question 12

{"id":{"headline":"Apakah ada biaya yang dikenakan dalam proses pengajuan limit Paylater ini?"},"en":{"headline":"Are there any fees charged in the process of applying for a Paylater limit?"}}

Question 13

{"id":{"headline":"Apakah saya harus membayar bunga ketika membayar pesanan dengan Paylater?"},"en":{"headline":"Do I have to pay interest when paying for my order with Paylater?"}}

Question 14

{"id":{"headline":"Saya sudah punya limit kredit di lembaga keuangan yang bekerjasama dengan Tokoplas, apakah saya bisa gunakan untuk belanja di Tokoplas?"},"en":{"headline":"I already have a credit limit at a financial institution that collaborates with Tokoplas, can I use it for shopping at Tokoplas?"}}

Question 15

{"id":{"headline":"Apakah lembaga keuangan yang ada ini dapat dipercaya?"},"en":{"headline":"Are these existing financial institutions trustworthy?"}}

Question 16

{"id":{"headline":"Apa perbedaan Fasilitas Tempo dan Produk Financing lainnya di Tokoplas?"},"en":{"headline":"What is the difference between Tempo Facility and other Financing Products at Tokoplas?"}}

Question 17

{"id":{"headline":"Berapa limit dan jangka waktu yang diberikan untuk pengajuan Fasilitas Tempo?"},"en":{"headline":"What is the limit and time period given for applying for the Tempo Facility?"}}

Question 18

{"id":{"headline":"Apakah saya dapat menaikan Sales Limit tempo yang diberikan?"},"en":{"headline":"Can I increase the sales limit of the tempo given?"}}

Question 19

{"id":{"headline":"Bagaimana cara mendapatkan Fasilitas Tempo di Tokoplas?"},"en":{"headline":"How do I get the Tempo Facility at Tokoplas?"}}

Question 20

{"id":{"headline":"Apakah akan ada perbedaan harga barang untuk pembayaran dengan metode Tempo dibandingkan tunai?"},"en":{"headline":"Will there be a difference in the price of goods for payment with the Tempo method compared to cash?"}}

Question 21

{"id":{"headline":"Apakah fasilitas Tempo dapat digunakan untuk melakukan pembelian terhadap seluruh produk di Tokoplas?"},"en":{"headline":"Can the Tempo facility be used to purchase all products at Tokoplas?"}}

Question 22

{"id":{"headline":"Bagaimana bila saya membeli produk dari 1 supplier yang memiliki Tempo dan 1 supplier yang tidak memiliki Tempo dalam 1 Transaksi?"},"en":{"headline":"What if I buy products from 1 supplier who has Tempo and 1 supplier who does not have Tempo in 1 Transaction?"}}

Question 23

{"id":{"headline":"Apakah saya dapat melakukan komparasi harga antara harga tempo dan Tunai?"},"en":{"headline":"Can I make a price comparison between Tempo and Cash price?"}}

Question 24

{"id":{"headline":"Apakah saya dapat melakukan kombinasi pembayaran dengan Tempo dan Tunai?"},"en":{"headline":"Can I make a combination of payment with Tempo and Cash?"}}

Question 25

{"id":{"headline":"Apa yang membuat fasilitas Tempo saya tidak dapat digunakan?"},"en":{"headline":"What makes my Tempo facility unusable?"}}

Question 26

{"id":{"headline":"Bagaimana cara saya mengetahui tanggal Jatuh Tempo pesanan saya?"},"en":{"headline":"How do I know the due date of my order?"}}

Question 27

{"id":{"headline":"Kenapa setelah mendaftar saya tidak bisa langsung melihat harga atau melakukan transaksi?"},"en":{"headline":"Why can't I see prices or make transactions immediately after registering?"}}

Question 28

{"id":{"headline":"Bagaimana dengan informasi transaksi? Apakah informasinya terenkripsi?"},"en":{"headline":"What about transaction information? Is the information encrypted?"}}

Question 29

{"id":{"headline":"Apakah Tokoplas bersertifikat ISO?"},"en":{"headline":"Is Tokoplas ISO certified?"}}

Question 30

{"id":{"headline":"Bagaimana dengan keamanan transaksi di Tokoplas?"},"en":{"headline":"What about transaction security at Tokoplas?"}}

Question 31

{"id":{"headline":"Bagaimana cara kerja faktur pajak?"},"en":{"headline":"How does a tax invoice work?"}}

Question 32

{"id":{"headline":"Lembaga keuangan dan P2P yang mana Anda kerja sama?"},"en":{"headline":"Which financial and P2P institutions do you work with?"}}

Question 33

{"id":{"headline":"Saya sudah memiliki pembiayaan. Mengapa saya harus menggunakan pembiayaan di Tokoplas?"},"en":{"headline":"I already have financing. Why should I use financing at Tokoplas?"}}

Question 34

{"id":{"headline":"Apakah ada ketentuan pembayaran? Apa saja opsi pembayaran?"},"en":{"headline":"Are there any payment terms? What are the payment options?"}}

Question 35

{"id":{"headline":"Apakah saya perlu memberikan jaminan untuk mengajukan pembiayaan? Bagaimana jika saya tidak memiliki jaminan lagi yang bisa dijaminkan?"},"en":{"headline":"Do I need to provide collateral to apply for financing? What if I have no more collateral that can be pledged?"}}

Question 36

{"id":{"headline":"Apa yang terjadi jika pembiayaan tidak disetujui oleh Lembaga keuangan?"},"en":{"headline":"What happens if the financing is not approved by the financial institution?"}}

Question 37

{"id":{"headline":"Daerah mana saja yang menjadi jangkauan pengiriman Tokoplas? Seberapa cepat saya bisa menerima barang yang saya beli?"},"en":{"headline":"Which areas are within Tokoplas' delivery range? How soon can I receive the items I bought?"}}

Question 38

{"id":{"headline":"Bagaimana proses pengirimannya? Bisakah saya mengambil barang secara langsung dari gudang?"},"en":{"headline":"What is the delivery process? Can I pick up the goods directly from the warehouse?"}}

Question 39

{"id":{"headline":"Bagaimana harga ditentukan? Apakah harga yang ditampilkan adalah harga terbaru? Apakah ada diskon jika beli dalam jumlah besar?"},"en":{"headline":"How is the price determined? Is the price displayed the latest price? Is there a discount if you buy in bulk?"}}

Question 40

{"id":{"headline":"Bisakah saya melakukan transaksi 24/7?"},"en":{"headline":"Can I make transactions 24/7?"}}

Question 41

{"id":{"headline":"Apakah ada batasan pesanan? Bagaimana dengan jumlah minimum?"},"en":{"headline":"Are there any order restrictions? What about minimum quantities?"}}

Question 42

{"id":{"headline":"Bagaimana jika ada masalah dengan produk? Bagaimana jika ada masalah dengan pengiriman? Apa ada kebijakan pengembalian barang dan pengembalian uang?"},"en":{"headline":"What if there is a problem with the product? What if there is a problem with delivery? Is there a return and refund policy?"}}

Question 43

{"id":{"headline":"Produk apa saja yang tersedia? Apakah Anda menjual PP, PE, PS atau resin daur ulang? Merek apa saja yang tersedia?"},"en":{"headline":"What products are available? Do you sell PP, PE, PS or recycled resin? What brands are available?"}}

Question 44

{"id":{"headline":"Apakah ada biaya untuk menggunakan aplikasi?"},"en":{"headline":"Is there a fee to use the app?"}}

Question 45

{"id":{"headline":"Bagaimana cara saya mendaftar? Bagaimana cara saya belanja?"},"en":{"headline":"How do I register? How do I shop?"}}

Ada yang bisa kami bantu?

General