Question 1

{"id":{"headline":" Apa hak yang dimiliki setiap customer yang melakukan transaksi di Tokoplas?"},"en":{"headline":" What rights do customers have when making transactions on Tokoplas?"}}

Question 2

{"id":{"headline":" Bagaimana cara membership level customer mempengaruhi perolehan KrisFlyer miles?"},"en":{"headline":" How does a customer's membership level affect the accumulation of KrisFlyer miles?"}}

Question 3

{"id":{"headline":" Apa saja cara yang dapat dilakukan customer untuk memperoleh KrisFlyer miles?"},"en":{"headline":" What are the ways customers can earn KrisFlyer miles?"}}

Question 4

{"id":{"headline":" Kapan KrisFlyer miles yang diperoleh dari transaksi akan ditambahkan ke akun customer?"},"en":{"headline":" When will the KrisFlyer miles earned from a transaction be added to the customer's account?"}}

Question 5

{"id":{"headline":" Apakah Tokoplas berhak mengubah nilai perolehan KrisFlyer miles?"},"en":{"headline":" Does Tokoplas have the right to change the value of KrisFlyer miles accumulation?"}}

Question 6

{"id":{"headline":" Apa yang dapat dilakukan customer terkait alokasi KrisFlyer miles mereka setiap bulan?"},"en":{"headline":" What can customers do regarding the allocation of their KrisFlyer miles each month?"}}

Question 7

{"id":{"headline":" Kapan KrisFlyer miles yang diperoleh dari transaksi akan ditambahkan ke akun customer?"},"en":{"headline":" When will the KrisFlyer miles earned from a transaction be added to the customer's account?"}}

Question 8

{"id":{"headline":" Apakah Tokoplas berhak mengubah nilai perolehan KrisFlyer miles?"},"en":{"headline":" Does Tokoplas have the right to change the value of KrisFlyer miles accumulation?"}}

Question 9

{"id":{"headline":" Apa yang dapat dilakukan customer terkait alokasi KrisFlyer miles mereka setiap bulan?"},"en":{"headline":" What can customers do regarding the allocation of their KrisFlyer miles each month?"}}

Question 10

{"id":{"headline":"Bagaimana cara menentukan level membership customer Tokoplas dalam Loyalti Program 2025?"},"en":{"headline":"How is the membership level of Tokoplas customers determined in the 2025 Loyalty Program?"}}

Question 11

{"id":{"headline":"Apa saja periode yang termasuk dalam Loyalti Program 2025?"},"en":{"headline":"What are the dates included in the 2025 Loyalty Program period?"}}

Question 12

{"id":{"headline":"Kapan evaluasi membership level customer akan dilakukan setelah periode Loyalti Program 2025?"},"en":{"headline":" When will the customer membership level evaluation be conducted after the 2025 Loyalty Program period?"}}

Question 13

{"id":{"headline":"Mengapa evaluasi membership level customer penting dilakukan?"},"en":{"headline":"Why is it important to conduct a customer membership level evaluation?"}}

Question 14

{"id":{"headline":"Apakah kenaikan membership level dapat terjadi di luar periode evaluasi tahunan?"},"en":{"headline":"Can a membership level increase occur outside of the annual evaluation period?"}}

Question 15

{"id":{"headline":" Apa yang menjadi hak setiap customer yang melakukan transaksi di Tokoplas?"},"en":{"headline":" What is the right of every customer who makes a transaction on Tokoplas?"}}

Question 16

{"id":{"headline":"Bisa digunakan untuk apa saja Tokoplas Coin yang sudah terkumpul?"},"en":{"headline":"What can I use the Tokoplas Coin that has been collected for?"}}

Question 17

{"id":{"headline":" Kapan Tokoplas Coin akan ditambahkan ke akun customer?"},"en":{"headline":" When will Tokoplas Coins be added to a customer's account?"}}

Question 18

{"id":{"headline":" Di mana customer dapat menukarkan Tokoplas Coin yang telah mereka kumpulkan?"},"en":{"headline":" Where can customers redeem the Tokoplas Coins they have collected?"}}

Question 19

{"id":{"headline":" Apa yang perlu diperhatikan terkait perubahan nilai perolehan Tokoplas Coin dan penukaran di Tokoplas Store?"},"en":{"headline":" What should be noted regarding the changes in the acquisition value of Tokoplas Coins and the redemption process at Tokoplas Store?"}}

Question 20

{"id":{"headline":" Apakah Tokoplas Coin yang telah ditukarkan atau diklaim bisa dibatalkan atau dikembalikan ke saldo customer?"},"en":{"headline":" Can Tokoplas Coins that have been redeemed or claimed be canceled or returned to the customer's balance?"}}

Question 21

{"id":{"headline":" Bagaimana cara Tokoplas menangani barang yang tidak tersedia di Tokoplas Reward Store saat customer melakukan klaim?"},"en":{"headline":" How does Tokoplas handle items that are unavailable in the Tokoplas Reward Store when a customer makes a claim?"}}

Question 22

{"id":{"headline":" Apa yang terjadi dengan masa berlaku Tokoplas Coin setelah diperoleh oleh customer?"},"en":{"headline":" What happens to the validity period of Tokoplas Coins after they are earned by a customer?"}}

Question 23

{"id":{"headline":" Apakah Tokoplas Coin bisa diuangkan atau dipindahtangankan ke akun lain?"},"en":{"headline":" Can Tokoplas Coins be cashed out or transferred to another account?"}}

Question 24

{"id":{"headline":"Apa yang terjadi dengan Tokoplas Coin jika akun customer dihapus atau ditutup?"},"en":{"headline":"What happens to Tokoplas Coins if the customer's account is deleted or closed?"}}

Question 25

{"id":{"headline":" Apakah barang yang diperoleh dari Tokoplas Reward Store dikenakan pajak? Jika iya, bagaimana cara pajak tersebut ditangani?"},"en":{"headline":"Are items obtained from the Tokoplas Reward Store subject to tax? If so, how is the tax handled?"}}

Question 26

{"id":{"headline":"Bagaimana cara customer dapat menikmati keuntungan dari level membership yang lebih tinggi?"},"en":{"headline":"How can customers enjoy the benefits of a higher membership level?"}}

Question 27

{"id":{"headline":"Apa yang harus dilakukan oleh customer untuk mempertahankan level membership mereka selama periode Loyalti Program 2025?"},"en":{"headline":"What must customers do to maintain their membership level during the 2025 Loyalty Program period?"}}

Question 28

{"id":{"headline":"Apa yang terjadi jika customer tidak berhasil mempertahankan membership level mereka pada akhir periode Loyalti Program 2025?"},"en":{"headline":"What happens if a customer fails to maintain their membership level at the end of the 2025 Loyalty Program period?"}}

Question 29

{"id":{"headline":"Apa yang terjadi dengan total pembelian customer setelah evaluasi tahunan membership level Tokoplas dilakukan pada 1 Juli 2023?"},"en":{"headline":"What happens to a customer's total purchases after the annual membership level evaluation by Tokoplas is conducted on July 1, 2023?"}}

Question 30

{"id":{"headline":"Apa keuntungan yang dapat dinikmati oleh customer yang memiliki membership level lebih tinggi di Tokoplas?"},"en":{"headline":"What benefits can customers enjoy if they have a higher membership level in Tokoplas?"}}

Question 31

{"id":{"headline":"Bagaimana jika saya ingin membayar pesanan saya dengan Paylater?"},"en":{"headline":"What if I want to pay for my order with Paylater?"}}

Question 32

{"id":{"headline":"Berapa lama waktu proses yang diperlukan hingga limit di set di akun saya?"},"en":{"headline":"How long does it take for the limit to be set in my account?"}}

Question 33

{"id":{"headline":"Apakah ada biaya yang dikenakan dalam proses pengajuan limit Paylater ini?"},"en":{"headline":"Are there any fees charged in the process of applying for a Paylater limit?"}}

Question 34

{"id":{"headline":"Apakah saya harus membayar bunga ketika membayar pesanan dengan Paylater?"},"en":{"headline":"Do I have to pay interest when paying for my order with Paylater?"}}

Question 35

{"id":{"headline":"Saya sudah punya limit kredit di lembaga keuangan yang bekerjasama dengan Tokoplas, apakah saya bisa gunakan untuk belanja di Tokoplas?"},"en":{"headline":"I already have a credit limit at a financial institution that collaborates with Tokoplas, can I use it for shopping at Tokoplas?"}}

Question 36

{"id":{"headline":"Apakah lembaga keuangan yang ada ini dapat dipercaya?"},"en":{"headline":"Are these existing financial institutions trustworthy?"}}

Question 37

{"id":{"headline":"Apa perbedaan Fasilitas Tempo dan Produk Financing lainnya di Tokoplas?"},"en":{"headline":"What is the difference between Tempo Facility and other Financing Products at Tokoplas?"}}

Question 38

{"id":{"headline":"Berapa limit dan jangka waktu yang diberikan untuk pengajuan Fasilitas Tempo?"},"en":{"headline":"What is the limit and time period given for applying for the Tempo Facility?"}}

Question 39

{"id":{"headline":"Apakah saya dapat menaikan Sales Limit tempo yang diberikan?"},"en":{"headline":"Can I increase the sales limit of the tempo given?"}}

Question 40

{"id":{"headline":"Bagaimana cara mendapatkan Fasilitas Tempo di Tokoplas?"},"en":{"headline":"How do I get the Tempo Facility at Tokoplas?"}}

Question 41

{"id":{"headline":"Apakah akan ada perbedaan harga barang untuk pembayaran dengan metode Tempo dibandingkan tunai?"},"en":{"headline":"Will there be a difference in the price of goods for payment with the Tempo method compared to cash?"}}

Question 42

{"id":{"headline":"Apakah fasilitas Tempo dapat digunakan untuk melakukan pembelian terhadap seluruh produk di Tokoplas?"},"en":{"headline":"Can the Tempo facility be used to purchase all products at Tokoplas?"}}

Question 43

{"id":{"headline":"Bagaimana bila saya membeli produk dari 1 supplier yang memiliki Tempo dan 1 supplier yang tidak memiliki Tempo dalam 1 Transaksi?"},"en":{"headline":"What if I buy products from 1 supplier who has Tempo and 1 supplier who does not have Tempo in 1 Transaction?"}}

Question 44

{"id":{"headline":"Apakah saya dapat melakukan komparasi harga antara harga tempo dan Tunai?"},"en":{"headline":"Can I make a price comparison between Tempo and Cash price?"}}

Question 45

{"id":{"headline":"Apakah saya dapat melakukan kombinasi pembayaran dengan Tempo dan Tunai?"},"en":{"headline":"Can I make a combination of payment with Tempo and Cash?"}}

Question 46

{"id":{"headline":"Apa yang membuat fasilitas Tempo saya tidak dapat digunakan?"},"en":{"headline":"What makes my Tempo facility unusable?"}}

Question 47

{"id":{"headline":"Bagaimana cara saya mengetahui tanggal Jatuh Tempo pesanan saya?"},"en":{"headline":"How do I know the due date of my order?"}}

Question 48

{"id":{"headline":"Kenapa setelah mendaftar saya tidak bisa langsung melihat harga atau melakukan transaksi?"},"en":{"headline":"Why can't I see prices or make transactions immediately after registering?"}}

Question 49

{"id":{"headline":"Bagaimana dengan informasi transaksi? Apakah informasinya terenkripsi?"},"en":{"headline":"What about transaction information? Is the information encrypted?"}}

Question 50

{"id":{"headline":"Apakah Tokoplas bersertifikat ISO?"},"en":{"headline":"Is Tokoplas ISO certified?"}}

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